Contact Us

Opening Hours

  • Monday to Friday, 9am 'till 5pm
  • Saturday, 9am 'till 12pm

We often work well into Saturday afternoon too. Please feel to telephone during these hours, if we can take your call we will.

Telephone 01782 324000

From outside the UK: 00 44 1782 324000
Fax:01782 596868

We now have a new fully digital telephone system. During very busy times if all our staff are busy when you call you will be placed in a queue until someone is available. Please stay in the queue and your call will be answered.

WAIT! - We might have the answer!

At Carbon Mods we're happy to take your email or call but maybe we can provide the information you're after without you needing to wait for us to get back to you. Before telephoning or emailing, please check our FAQ page to see if your question has already been answered.

Click here to view the Frequently Asked Questions page.


Carbon Mods
Unit 39
Park Hall Business Village
Longton, Stoke-on-Trent

VAT Registration Number: 930 8005 51

If you are visiting us please telephone before you do to make sure we're available. A map and directions can be found here.


To help us direct your enquiry to the right person, please choose the appropriate contact email address:

Existing Order Enquiries, Returns, Tracking etc. email

Technical Enquiries and Support email

Sales Enquiries email

Alternatively, use the contact form below where your email will be automatically directed, as above.

Contact Form

Please use this box to email us and we'll get back to you promptly. Please ensure you choose the correct 'Nature of Enquiry' as this will determine which department your email is sent to.

Your Full Name
Your Email Address
Your Telephone Number
Nature of Enquiry
Your Message